Sleep concierge helps keep travelers sharp

A young woman asleep in bed.

She enjoyed the convenience of a sleep concierge, and as a result, she’ll be ready to wow the overseas team tomorrow. (CC BY/striatic/Flickr)

To sleep: perchance to hit the next day’s meetings hard. Nowhere is this more true than on the road, where the frequent business traveler, weary from shuttling in and out of connecting flights, rental car counters and taxis, needs to be broken like a wild colt. Such is their inability to rein it in for sleeping and waking. And there are now hotels that offer a sleep concierge to go along with the traditional wake-up call. Be sure to ask for your work-down call during your next stay, when mornings need to be focused on things other than what’s on tap in Margaritaville.

Sleep concierge says time for bed

The Benjamin Hotel in New York City is one of the leading lights when it comes to this complimentary bedtime service. Not only does the Benjamin offer a wellness spa, nightcaps, a plethora of pillows, sleep-inducing white noise machines and peanut butter and jelly sandwiches, but it offers a complimentary work-down call, in which a sleep concierge calls at a preordained time and reminds the hotel guest that it’s time to brush their teeth, set work (or play) aside and get ready for some solid rest.

“We advise our guests to shut down all electronic devices and just unwind about an hour before you go to bed. That way you are guaranteed to get some rest,” said Anya Orlanska, The Benjamin Hotel’s sleep concierge lead. “If you don’t get the proper amount of sleep, you are not going to be able to function.”

Time for go to bed? Are you kidding?

While some adults may scoff at the notion of a sleep concierge or work-down call – taking the “Hey, we’re responsible adults” angle – the Benjamin has led the way in sleep concierge service for over 10 years. It has proven to be a popular service that perhaps too few quality hotels have tried to emulate.

“At The Benjamin, we go to extensive lengths to ensure that our guest rooms and suites provide the ideal sleeping environment,” said Orlanska. “From simple pillow requests, the Swedish Memory pillow being our most requested, to answering some unusual sleep questions like will staying on the 26th floor disrupt my sleep due to the higher altitude; our guests know we will do whatever it takes to ensure they are well rested for the next day.”

We all know what ‘just one more’ means

While your average motor inn may not off such luxurious sleep-related amenities, why shouldn’t the best hotels in the business? If it helps keep a business traveler sharp, the wheels of commerce are greased and one more person is saved from their inner demons of excess.


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